Microsoft CRM(Customer Relationship Management)

Backbone makes it possible for organizations of all sizes to enjoy the benefits of Microsoft’s powerful CRM tool. Traditionally companies were forced to purchase, manage and maintain this complex and powerful business tool, but with Backbone you can simply add CRM to the portfolio of products we deliver to you online.

Microsoft CRM is one of the best and most efficient ways a business can drive sales, manage prospects and clients and deliver excellent customer service. Your company can be elevated to the level of IT efficiency once reserved for large, wealthy corporations.

Organize all sales leads to allow efficient follow up Streamline prospect management: CRM will automatically assign each by location, sales person or any other characteristic you deem appropriate Receive regular updates for sales follow ups: allows you to be persistent and professional Access your CRM tool from the road: never miss a follow up appointment again Manage all contacts seamlessly and efficiently Maintain an up-to-date customer file, accessible by all employees, allowing you to provide the best in customer service

Any way you prefer to access your CRM tool, we can provide it, whether it's a full client, a web client, via our remote desktop product, or in conjunction with Microsoft Exchange and handhelds. The possibilities are amazing and fully customizable to meet your needs.

Contact our sales team to learn how this powerful tool can benefit your business.